The Motor Vehicle Accident (MVA) Fund was established in 1991, in terms of Act 30 of 1990, shortly after independence, to compensate people injured in motor vehicle crashes or the dependents of people killed in such crashes. Then a “fault- based” system, compensation was paid as a result of negligence or any other unlawful act on the part of the driver.
Today, after successful policy review, the Fund is mandated to design, promote and implement crash and injury prevention measures, provide assistance and benefits to all people injured and the dependents of people killed in road crashes in accordance with the MVA Fund Act No.10 of 2007. Hence, it operates on a hybrid system where all people injured in motor vehicle crashes, regardless of who caused the crash, receive fair and reasonable benefits (subject to some limitations and exclusions). Such payments are issued in accordance with administrative law principles.
1.1 Geographical Footprint
As a customer-centric organization, the MVA Fund effectively anticipates and responds to the ever changing needs of its customers. One of the biggest challenges that hampered service delivery was the long distances customers had to travel to submit claims, a situation which prompted the Fund to develop an expansion strategy with the ultimate aim of increasing national presence and thereby bring service closer to the customer. This national expansion agenda is testimony of the Fund’s commitment to support Government’s efforts towards its decentralization policy of bringing equitable access to services to all Namibians, regardless of economic and social standing in line with Vision 2030.
Currently service centres are located in strategic locations, namely:
- Walvis Bay
- Katima Mulilo